Everything you need to know, in plain language.

If the parent paying the premiums dies or becomes permanently disabled, we cover the child's education up to the chosen cover level for up to 4 years of university study. • Death by accident: payout is immediate • Death by natural causes: payout after 3 years of active membership (standard practice to prevent adverse selection) • Permanent disability: same as death benefits Payments go directly to the institution or your nominated account within 7 to 10 business days of claim approval.

This trigger covers your child even when you as the parent are alive and well. It activates when: 1. Your child completes matric and qualifies for university, AND 2. NSFAS rejects their application, AND 3. At least 20 bursary applications are unsuccessful We also continue paying if your child loses NSFAS or bursary funding mid-degree, as long as they remain academically eligible. This is a strong selling point. Most education insurance only pays when the parent is gone. We pay even when the problem is purely financial exclusion.

That is the best outcome. If your child's education is fully funded by NSFAS or a bursary, the funding-protection trigger will not be needed. You will still have received real value through the membership benefits (cashback, farewell payouts, performance rewards) over the years. If the bursary only partially covers costs, IgniFund can top up the remainder up to your cover limit.

If your child chooses a different path, such as vocational training, entrepreneurship, or employment, the university funding protection will not apply. However, the parent protection cover was active throughout: if something had happened to you during that period, the policy would have paid out. Contact us to discuss your options if your child's plans change.

In this tragic event, we refund every rand of premiums paid as funeral support, with no claim forms and no waiting period. No family should face that burden alone.

Every January (second week), we pay you R200 to help cover back-to-school costs. This is available from your third year of continuous membership onwards, so the earlier you join, the sooner it kicks in.

We pay R500 at four key school milestones: • Grade R farewell • Grade 4 farewell • Grade 7 farewell • Grade 12 farewell (matric) These are paid automatically. You do not need to claim. We celebrate your child's journey with you at every stage.

You set the academic goals. If your child meets them, we pay a performance bonus. The targets are subjective and defined by you, not by us. This recognises that every child's journey is different. A child who goes from failing to passing deserves a reward just as much as a top achiever. Performance rewards activate from year three of membership.

No. The cashback, farewell payouts, and performance rewards are additional membership benefits on top of the core protection. They do not reduce or affect your cover in any way.

We offer seven tiers, all of which grow at 6% per year to keep pace with rising education costs: • Ignite: R50,000/year • Rise: R75,000/year • Build: R100,000/year (most popular) • Advance: R125,000/year • Thrive: R150,000/year • Ascend: R175,000/year • Legacy: R200,000/year Cover applies for up to 4 years of full-time university study.

Your monthly premium is based on four factors: 1. Your child's age: younger children attract lower premiums 2. Your chosen cover level (R50K to R200K) 3. Your province: actuarial data shows different risk profiles by region 4. Your school location type (Rural / Township / Urban / Suburban) Household income also plays a role: members below the NSFAS income threshold receive an adjusted rate that reflects the real probability of needing the funding-protection trigger. Use our calculator to get an instant estimate.

Premiums vary based on your child's age, province, school type, and income. As a rough guide, cover starts from around R44/month for a newborn on the Ignite tier (R50,000 cover) in a lower-risk province. Premiums escalate by 8% each year to keep the product sustainable. Use the calculator on our website for your exact quote.

Yes. Our product is designed for all South African families regardless of employment status. Whether you run a small business, work informally, or are currently between jobs, we have a cover level that fits your budget. Contact us and we will work with you to find the right option.

We provide a 30-day grace period during which your cover remains active. We will reach out to discuss options such as reduced cover, a payment holiday, or a revised payment plan. We would rather work with you than lose you as a member.

Yes. We offer payment holiday options for members going through temporary difficulties. Depending on your policy history, you may be able to pause for 2 to 4 months with cover remaining active (possibly at reduced benefit). Contact us as early as possible so we can offer you the most options.

Funds are accessed when your child enrolls in higher education and a trigger condition has been met (parent death/disability or NSFAS/bursary exclusion). To claim: 1. Provide proof of acceptance to an accredited institution 2. Submit enrollment confirmation and fee statement 3. Submit documentation that proves the trigger condition Funds are paid directly to the institution or your nominated account within 7 to 10 business days of approval.

All accredited higher education institutions in South Africa, including public universities, universities of technology, private universities, registered FET colleges, and accredited private colleges. UCT, UJ, WSU, UNISA, and all other DHET-recognised institutions qualify.

Funds must be used for approved education expenses: tuition, registration, accommodation, prescribed textbooks, required equipment (laptops, tablets), and approved living costs while studying. If you're unsure whether a specific expense qualifies, contact us before submitting the claim.

We evaluate each case individually. If you've been paying for several years, partial benefits may still be available. Contact us immediately and we will explore every option to ensure your child's education is not disrupted.

Yes. Each child gets their own policy with cover tailored to their age and your chosen tier. You manage all policies through a single account. Contact us about multi-child options.

Yes. You can upgrade to a higher tier at any time. The new premium will be calculated based on your child's current age and the new cover amount. We recommend reviewing your cover annually as education costs rise.

Your policy can typically continue as long as premiums are paid in South African Rand. If your child plans to study internationally, contact us before relocating as some policies can be adapted to cover approved international institutions.

Yes, at any time. We encourage you to speak with us first about alternatives. Surrender values are low in the first 2 to 3 years due to initial costs and increase after that. We will give you a clear breakdown before you decide.

Log into your account online, email us at info@ignifund.co.za, or call 078 769 9375. Changes to beneficiary information require written confirmation and may require supporting documents. We recommend reviewing your policy details at least once a year.

Yes. IgniFund operates in full compliance with South African insurance legislation. We are registered with the Financial Sector Conduct Authority (FSCA) and adhere to all requirements of the Insurance Act. Your premiums are held in segregated accounts, separate from our operational funds.

Three things: 1. Two triggers: most products only pay when the parent dies. We also pay when the funding system fails the child, even if the parent is healthy. 2. Membership benefits: cashback, farewell payouts, and performance rewards mean you see real value while your child is still in school, not just at the end. 3. Built for South Africa: our actuarial model uses SA-specific data including province risk factors, school location types, NSFAS funding patterns, and local income thresholds.

Email: info@ignifund.co.za Phone: 078 769 9375 Website: www.ignifund.co.za We typically respond within 24 to 48 hours and are committed to clear, helpful answers.